We collect information when you create an account or log into our service. This may include your name, email address, profile photo, and other necessary user details. We use this data to manage accounts, assign workspace roles, and control access to features.

We collect content you create or upload while using PaperMap.ai, including documents, annotations, metadata, and outputs. This data is used solely to enable the features of our platform.

We collect technical diagnostics and usage patterns to improve performance and user experience. This information is never used for advertising or profiling.

We collect information you submit via forms, chat, feedback, or support tickets. We use this to respond to inquiries, provide help, and enhance our service.

If you connect external data sources to PaperMap.ai, we access only the data required to deliver the requested functionality. We do not extract, resell, or train models on this data.

We automatically collect information such as IP address, browser type, device information, and usage data. We may use cookies and third-party analytics tools like Google Analytics to collect this data.

AI-assisted features may rely on infrastructure from partners such as OpenAI, AWS, or Anthropic. This data is processed only to support the features you are actively using.

• To deliver and operate our services: Including login, access control, and personalized experiences.
• To improve performance and reliability: By using diagnostics and usage trends.
• To support AI-powered features: Without using your data for model training or external profiling.
• To communicate with you: For transactional messages, support, and service notifications.
• To notify you about new features (optional): You can opt out at any time.

We never use your data source content for marketing, advertising, or resale purposes.

Your information is securely stored using trusted cloud providers. Sensitive data, such as credentials, is encrypted and protected with strict security controls. Each workspace runs in an isolated environment with hardened access policies.

We continuously monitor our systems and update our security practices. While no system is entirely immune, we are committed to maintaining high standards of protection.

We retain data as long as your account is active or as needed to provide the service. We may anonymize or delete inactive account data after a reasonable period, unless legally required to retain it.

You may request access to your data or its deletion by contacting us at info@papermap.ai.

To deactivate your account, email us at info@papermap.ai. Note that some content (e.g., documents shared with others) may remain visible to collaborators.

We may update this policy from time to time. Any significant changes will be communicated via this page or email. If you disagree with the changes, you may stop using the service and deactivate your account.

If you have any questions or concerns about this policy, please contact us at info@papermap.ai.